
Where to find my license after my purchase?
Your license file will be send by email after your payment has been received (within 48 hours). Make sure you registered your software after your device was connected to get your IMEI number.
What is the maximum length of a SMS?
Each short message is up to 160 characters in length. The 160 characters can comprise of words, numbers, or punctuation symbols.
The actual limit of size of SMS is 160 characters if Latin alphabets are used. If non-Latin alphabets like Chinese or Arabic are used, the limit is 70 characters.
Most mobile phones these days however support "long messages". When enabled, long message feature splits up messages longer than 160 characters in to multiple messages. If the recipient mobile phone has long message feature enabled then on reciving the split up messages it would join them together and display as a single message. If the long message feature is not enabled in the recipient phone then it would be displayed as multiple messages.
What is average time taken to send SMS?
It depends on the service provider traffic, for the xSMS Desktop software is the rule it can process about 5 to 6 outgoing SMS messages per minute.GSM modems have a bandwidth of about 6 SMS per minute and they provide a low-cost possibility to connect to carriers when smaller amounts of SMS are expected.
By installing several GSM modems in parallel, the possible throughput can be increased. The receiving capacity is about 50 SMS per minute and per GSM modem.
What devices are supported in xSMS software?
All Nokia cell phones with hardware modem and serial interface (6210,7110, etc.) or Falcom GSM Modems. Please check your modem manual since receiving limitations could apply. xSMS software can only detect incoming SMS messages for devices supporting +CNMI AT command.

Why does my application not start on Ubuntu?
After unpacking and starting the application an error message "Could not open xPESMS" could appear. Right-click on the icon and select PROPERTIES/PERMISSIONS and check EXECUTE to allow the operating system to start xSMS executing as program.

Why does LiveUpdate failed to update xSMS software?
Please download the latest version to use the LiveUpdate features voor Windows version. Software version should be 5.0.0.38 or higher. before installing the software remove installation using Configuration / Remove software.
Why did creating xSMS database failed on Windows Vista?
UAC mode (also known as Admin Approval Mode) is a mode of operation in Windows Vista that (primarily) affects the way administrator accounts work. When UAC is turned on (which it is by default), you must explicitly give permission to xSMS that wants to use "administrator" powers to create a dabase in de xSMS directory. Any program that tries to use admin powers without your permission will be denied access.
How to install my registered version?
- Remove all installed components, including the database file xSMS.rsd
- Download the latest trial edition from our website
- Start your software and register using the XML file received by email
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